Course Overview
Effective professional communication is critical to personal and organisational success. This two-day course develops participants' ability to communicate clearly, professionally and persuasively in both Arabic and English workplace settings — covering written communication, meetings, presentations and cross-cultural interactions.
Learning Outcomes
- Write professional emails and business correspondence in Arabic and English
- Structure and deliver effective presentations to mixed audiences
- Chair and participate in meetings productively
- Adapt communication style across cultural and hierarchical boundaries
- Manage difficult conversations and professional disagreements constructively
- Apply active listening skills in workplace communication
Who Should Attend
Course Outline
- Principles of professional written communication
- Email structure and tone: formal vs. informal
- Writing effective requests, updates and escalation emails
- Business letter and memo formats in Arabic and English
- Common written communication mistakes and how to avoid them
- Practical exercises: rewriting poor communication examples
- Presentation structure and visual design
- Presenting data and recommendations persuasively
- Effective meeting management: agenda, facilitation, minutes
- Participating productively in meetings
- Cross-cultural communication in multilingual workplaces
- Handling conflict and difficult conversations professionally
Why Train With First International
Qualified Trainers
Delivered by practitioners with real-world field experience in regulated industries.
Completion Record
Attendance and completion confirmation provided for all participants.
Flexible Delivery
Available in Qatar, Oman, or at your facility. Online options also available.
Regulatory Aligned
Content designed to meet applicable national and international regulatory standards.
Group Booking
Contact us for customised group sessions for 5 or more participants.
Post-Training Support
Our team remains available for follow-up questions and regulatory guidance.
Frequently Asked Questions
Yes. The course addresses communication in both languages and is delivered with bilingual support.
The English-language communication elements are fully applicable to non-Arabic speakers. Arabic-specific modules can be adjusted accordingly.